# Tagging Conversations

You can tag conversations with relevant keywords or labels. This makes it easy to categorize and find specific discussions or issues.

### How to create a new tag

**Step 1:** Navigate to the Inbox tab from the sidebar.

**Step 2:** Once you have the Inbox opened, click on '+ New' under the 'Tagged' section in the inbox menu.

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**Step 3:** Name the tag and designate its color, then hit the Add button. Your new tag will appear under the 'Tagged' section of the inbox menu. Clicking on a tag there will show you all the conversations with that tag.

### How to tag a conversation

**Step 1:** Navigate to the Inbox tab from the sidebar.

**Step 2:** Once you have the Inbox opened, click on a conversation.&#x20;

**Step 3:** Up at the top of the conversation window, click on the 'Assign' button. Select a tag.&#x20;

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**Step 4:** Your new tag will appear under the 'Tagged' section of the inbox menu. Clicking on a tag there will show you all the conversations with that tag.