> For the complete documentation index, see [llms.txt](https://help.gleantap.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.gleantap.com/inbox.md).

# Inbox

- [Inbox Overview](https://help.gleantap.com/inbox/inbox-overview.md): A quick overview of the Inbox tab in Gleantap.
- [Inbox Power Features](https://help.gleantap.com/inbox/inbox-power-features.md): Search, filter, mute notifications, use templates, and get the most out of the Inbox for high-volume teams.
- [Filtering Conversations](https://help.gleantap.com/inbox/filtering-conversations.md)
- [Open & Closed Conversations](https://help.gleantap.com/inbox/open-and-closed-conversations.md)
- [Auto-closing Conversations](https://help.gleantap.com/inbox/auto-closing-conversations.md)
- [Tagging Conversations](https://help.gleantap.com/inbox/tagging-conversations.md)
- [Group Messaging](https://help.gleantap.com/inbox/group-messaging.md)
- [Pre-saved Templates](https://help.gleantap.com/inbox/pre-saved-templates.md)
- [Assigning Conversations](https://help.gleantap.com/inbox/assigning-conversations.md)
- [Sending Emails](https://help.gleantap.com/inbox/sending-emails.md)
- [Connect Social Channels](https://help.gleantap.com/inbox/connect-social-channels.md)
- [Notifications](https://help.gleantap.com/inbox/notifications.md)
- [Mobile App](https://help.gleantap.com/inbox/mobile-app.md)
- [Setup Auto-Response](https://help.gleantap.com/inbox/setup-auto-response.md)


---

# Agent Instructions
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## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://help.gleantap.com/inbox.md?ask=<question>&goal=<endgoal>
```

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