🖥️Flow Report

To view your Flow Report, navigate to your list of flows by clicking on 'Flows' from the menu on the left.

Step 1: Navigate to the Flows tab from the sidebar.

Step 2: Click the title of the flow you'd like to check on, another page will open.

At the top you'll find a color coded step based analysis. You can adjust the timeframe - 30 days, or last 1 / 3 / 6 months.

As you scroll down, you'll find an actions activity section. The SMS or email campaigns included in your flow will be listed here. The columns show the quantity of audience members the campaigns were sent to, and how many were delivered successfully, opened, clicked, bounced, unsubscribed, or received complaints.

The last reports section is your Target audience. Everyone in your flow will be listed here. You can export this list in a CSV by clicking the 'Export CSV' button at the top right. There are filters available to view audience members by flow status or most recent campaign they have received.

Click the title of the Flow you'd like to check on, and the report will open.

At the top of the screen you will see the Step Based Analysis. If you hover over each column you can see an exact count of how many contacts are currently in each step.

If you scroll to the center of the screen, you will see the Actions Activity. This will show you a status report at each step of your Flow.

At the bottom of the screen, you will see the Target Audience. Here you can see each contact included in your Flow, their current step, when they entered that step, and their status. You can also click their name to open their profile and export a CSV for your records.