> For the complete documentation index, see [llms.txt](https://help.gleantap.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.gleantap.com/audience/creating-segments.md).

# Creating Segments

Segments are one of the most important aspects of your Gleantap account. Everything from campaigns to automations is built upon segments and building your audience groups.&#x20;

For this article, we will start with the basics: How to Create and Configure your segments.&#x20;

The first thing you need to know is where to find the segment builder. You can do so by clicking on Audience on the left-hand side and then Segments.&#x20;

<figure><img src="/files/ooJWG6PFkglqHd3Jz1Et" alt=""><figcaption></figcaption></figure>

Next, follow the below steps to create your segment.&#x20;

Step 1: Navigate to Audience > Segments from the sidebar.

Step 2: Click on the green '+' button on the top right of the screen.

Step 3:  Enter a segment name, and then indicate if the segment is Static or Dynamic. A static segment will not change size, while a dynamic segment will change size based on the criteria set.&#x20;

![](https://s3-us-west-1.amazonaws.com/gleantapvirtual/3717/theme/images/1676584491_scrnli_2_16_2023_3-52-33%20PM.png)<br>

Step 4a: Click on the 'Add Filter' button to start adding criteria for the segment.

![](https://s3-us-west-1.amazonaws.com/gleantapvirtual/3717/theme/images/1676584589_scrnli_2_16_2023_3-55-54%20PM.png)

Step 4b: In the flyout, select a filter category to see specific criteria that can be added. More on this here.&#x20;

![](https://s3-us-west-1.amazonaws.com/gleantapvirtual/3717/theme/images/1676584636_scrnli_2_16_2023_3-56-59%20PM.png)

Step 5: When done making your segment, click Calculate, and then Save.

![](https://s3-us-west-1.amazonaws.com/gleantapvirtual/3717/theme/images/1676584811_scrnli_2_16_2023_3-59-45%20PM.png)
