> For the complete documentation index, see [llms.txt](https://help.gleantap.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.gleantap.com/audience.md).

# Audience

- [Creating Segments](https://help.gleantap.com/audience/creating-segments.md): The How and Why of creating segments
- [Static vs Dynamic](https://help.gleantap.com/audience/creating-segments/static-vs-dynamic.md): What is the difference between Static and Dynamic segments?
- [Filter Options](https://help.gleantap.com/audience/creating-segments/filter-options.md): The filter categories, operators, and semantics of the Gleantap segment builder — plus troubleshooting for common count mismatches.
- [Custom Attributes](https://help.gleantap.com/audience/creating-segments/custom-attributes.md): How to build a segment using Custom Attributes.
- [Segments Auto-Refresh](https://help.gleantap.com/audience/segments-auto-refresh.md)
- [Add / Remove from Segments](https://help.gleantap.com/audience/add-remove-from-segments.md): How to Add and Remove a user from segments.
- [Segment Report](https://help.gleantap.com/audience/segment-report.md): How to review existing reports and build new reports within a segment
- [Using Segments](https://help.gleantap.com/audience/using-segments.md): How to use your pre-built segments within Gleantap
- [Segment Folders](https://help.gleantap.com/audience/segment-folders.md): Folders allow you to better organize your segments.
- [Uploading a CSV](https://help.gleantap.com/audience/uploading-a-csv.md): How to Upload a CSV / Custom List into Gleantap
- [Understanding Suppression](https://help.gleantap.com/audience/understanding-suppression.md): What triggers suppression, how email and SMS suppression differ, and how to investigate when an opted-in contact still shows as suppressed.
- [Adding Contacts](https://help.gleantap.com/audience/adding-contacts.md): How to add a single contact to Gleantap
- [FAQs](https://help.gleantap.com/audience/faqs.md): Frequently asked questions about the Audience section of Gleantap
- [Managing Contacts](https://help.gleantap.com/audience/managing-contacts.md): Finding, adding, editing, merging, and understanding contact records in Gleantap — plus what to do when a contact seems to have "vanished".
- [AI Segmentation](https://help.gleantap.com/audience/ai-segmentation.md): Use natural language to build segments — describe the audience you want in plain English and Gleantap generates the filter criteria.


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