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On this page
  • How Group Messaging works
  • How to message a Group

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  1. Inbox

Group Messaging

PreviousTagging ConversationsNextPre-saved Templates

Last updated 1 year ago

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How Group Messaging works

The Group Chat function from the Inbox sends out the same message to multiple people at once. But to the recipient, it always looks 1 to 1 - the recipient can't see other people who got the message.

This allows you to send out mass message to a group, but alllows you to have a direct conversation with a person if they reply back to your message.

How to message a Group

Step 1: Navigate to the Inbox tab from the sidebar.

Step 2: Once you have the Inbox opened, click on the 'Groups' tab.

Step 3: Click on the 'Compose' button and then select 'New Group.'

Step 4: Click on the '+Add' button beside all the contacts you want to include. Then, click on the the button to proceed to Step #2.

Step 5: Add a Group Name and a profile picture (if you wish) and then click the 'Create Group' button to finalize making the group.

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