Gleantap Help Center
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  • Integration
    • 🔗How to Integrate Gleantap with Ring Central
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  • Campaigns
    • 📣Creating a Campaign
      • 📧Email Campaign
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    • 📣Working with Templates
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    • 📣Creative Playground (AI)
    • 📣Campaign Suspended
    • 📣Email Reputation
    • 📣Quiet Hours
    • 📣FAQs
  • Audience
    • 🖥️Creating Segments
      • 📝Static vs Dynamic
      • 🧑Filter Options
      • 🧑Custom Attributes
    • 🖥️Segments Auto-Refresh
    • 🖥️Add / Remove from Segments
    • 🖥️Segment Report
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    • 🖥️Segment Folders
    • 🖥️Uploading a CSV
    • 🖥️Understanding Suppression
    • 🖥️Adding Contacts
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  • Templates
    • 🗂️Creating Templates
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    • 🗂️Copy to Other Workroom
  • Flows
    • 🖥️Creating a Flow
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    • 🖥️Enrolling & Removing People from a Flow
    • 🖥️Flow Report
    • 🖥️Editing Ongoing Flows
    • 🖥️FAQs
  • Forms
    • 📋Creating a Form
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    • 📋Notifications
    • 📋Trigger Flows or Campaigns
    • 📋Popular Use Cases
    • 📋Multi-Step Forms
  • Pages
    • 📝Creating a Page
    • 📝Customizing Design
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    • 📝Copy to Other Workroom
  • Pipeline & Automations
    • 🖥️Pipeline Overview
    • 🖥️Configuring Stages
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    • 🖥️FAQs
  • Appointments
    • 🖥️Appointments Overview
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    • 🖥️Triggering Workflows
    • 🖥️Sync with Google & Outlook
    • 🖥️FAQs
  • Dashboard
    • 🖥️Marketing Dashboard
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  • Reports
    • 📊Campaign Analysis
    • 📊Monthly Report
    • 📊Email Reputation
    • 📊Ratings & Reviews
    • 📊Pipeline Reports
    • 📊Appointment Report
    • 📊Tasks Reports
  • Scorecards
    • 🖥️Scorecard Overview
    • 🖥️Configure a Scorecard
    • 🖥️Add Custom Metrics
    • 🖥️Popular Scorecards
  • Reputation
    • ⭐Setting up Reputation
    • ⭐Dashboard
    • ⭐Reviews
    • ⭐Settings
  • Settings
    • 🖥️Changing Timezone
    • 🖥️Add / Remove Sub Users
      • Campaign Approval
    • 🖥️API
    • 🖥️Integrations
  • Marketing Best Practices
    • 📧Best Practices for Email
    • 📲Best Practices for SMS
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  1. Campaigns

Quiet Hours

These can be set for both email and SMS. The way they work is that during the hours you set, no automated messages will be sent from your account

So if you have a campaign set up to go out at 5:30am, but your quiet hours go until 7am, the campaign won't actually be sent until after 7.

Email Quiet Hours: During the hours that you set here, no automatic emails will be sent. By default we have the hours as 12am-4am, but you can edit them as needed for your business.

SMS Quiet Hours: During these hours, no automated SMS campaigns will be sent. By default we have the hours as 7:30pm-9am, but you can edit them as needed for your business. We recommend making sure they are set at least from 10pm-4am to be compliant, but it is up to you what hours you set.

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Last updated 1 year ago

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