# Filtering Conversations

## **How to filter conversations**

**Step 1:** Navigate to the Inbox tab from the sidebar.

**Step 2:** Once you have the Inbox opened, click on the Filter button found at the top of your conversation list (found beside the contact search bar).

<img src="/files/4Q4Km9o0NlrACLCTPCOY" alt="" width="563">

**Step 3:** Select options. You can filter based on the segment the contacts are in, the keyword responses they have sent, the campaigns they have been a part of, and more. Then, click the 'Apply Filter' button to save changes. Conversation list should update based on the filters added.

<img src="/files/Rf1UFkDgQDqOUtDEy2du" alt="" width="319">

## How can I only see unread messages?

**Step 1:** Navigate to the Inbox tab from the sidebar.

**Step 2:** Once you have the Inbox opened, click on the Filter button found at the top of your conversation list (found beside the contact search bar).

<img src="/files/4Q4Km9o0NlrACLCTPCOY" alt="" width="563">

**Step 3:** Under the 'Status' category, select 'Unread' and then click the 'Apply Filter' button to save changes. Conversation list should update and show just those that are marked Unread

<img src="/files/aa2MO00HGDRVfUYNUUw3" alt="" width="325">


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