Forwarding Emails to Gleantap

If you are using a different reply-to than what's configured within Gleantap, you can have the emails forwarded into Gleantap from your Email Provider.

Here are steps to enable Email Forwarding to Gleantap.

Gmail

To configure email forwarding in Gmail, go to Settings > See all settings, click the Forwarding and POP/IMAP tab, and select Add a forwarding address. Enter the email address you want to forward to, verify it by clicking the link in the confirmation email, then return to settings, select Forward a copy of incoming mail to, choose an option for the original emails, and click Save Changes. Step 1: Add a forwarding address

1. Open Gmail on your computer.

2. Click the Settings gear icon in the top right corner, then click See all settings.

3. Go to the Forwarding and POP/IMAP tab.

4. In the "Forwarding" section, click Add a forwarding address.

5. Enter the email address you want to forward messages to (use your Gleantap configured email address here), then click Next and Proceed.

Step 2: Verify the forwarding address

1. A verification email will be sent to the address you entered. This will show up within Gleantap's Inbox. Open it and click the verification link.

2. Return to your original Gmail inbox and refresh the page.

Step 3: Turn on forwarding

1. Go back to Settings > See all settings > Forwarding and POP/IMAP.

2. Select Forward a copy of incoming mail to and choose your newly verified address from the dropdown menu.

3. Choose what you want to do with the original Gmail copy (e.g., Keep Gmail's copy in the Inbox).

4. Click Save Changes at the bottom of the page.

Outlook

✅ Email Forwarding (Reply-To) in Outlook for Gleantap

You can set up forwarding in two places depending on which Outlook version you use:

For Outlook Web (Microsoft 365 / Outlook.com)

Steps

1. Go to Outlook Web: https://outlook.office.com/

2. Click the Settings (⚙️) icon at the top right.

3. Click View all Outlook settings at the bottom.

4. In the left sidebar, go to: Mail → Forwarding

5. Check Enable forwarding.

6. Enter your Gleantap forwarding email, for example: [email protected]

7. (Optional) Keep a copy of forwarded messages — recommended.

8. Click Save.

For Outlook Desktop App (Rules)

Outlook desktop does not have a global “forward all emails” option, so you create a rule.

Steps

1. Open Outlook Desktop.

2. Go to File → Manage Rules & Alerts.

3. Click New Rule…

4. Under Start from a blank rule, choose: Apply rule on messages I receive

5. Click Next (do not select conditions unless needed). It will ask: "This rule will apply to every message, continue?" → Click Yes.

6. Under What do you want to do?, select: ✔️ forward it to people or public group

7. In the bottom box, click the underline link "people or public group" and enter your Gleantap email ([email protected]).

8. Click Finish → Apply.

For Exchange Admin Center (Admin-Level Forwarding)

(For businesses / IT admins using Microsoft 365)

1. Go to: https://admin.microsoft.com

2. Open Exchange Admin Center.

3. Go to Recipients → Mailboxes.

4. Select the mailbox.

5. Click Mail Flow → Manage email forwarding.

6. Toggle Forward all emails sent to this mailbox.

7. Enter the Gleantap forwarding address ([email protected]).

8. Save.