💬Train AI

The Train AI feature is where you can upload a CSV spreadsheet, link your website and add any additional verbiage to teach your AI Agent the specific information you want it to know.

If you have not set up the Basic Instructioins for your AI Chatbot, please start there. You can use this article to guide you through the process.

Steps to Train Your AI Agent:

1. Prepare Your CSV File: Set up a spreadsheet with two columns. The first column should contain common questions, and the second should have the corresponding answers you’d like the AI to use. See examples below.

2. Upload the CSV file, add your URL and any additional verbiage in the Text area

CSV File examples to help you in your preparation process: